Privacy Policy

Last Updated: July 2025

1. Introduction

SQSP Agency (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using our site (www.sqspagency.com), purchasing our products, or contacting us, you agree to the terms of this Privacy Policy.

2. What We Collect

We may collect the following types of personal information:

Information You Provide:

  • Name

  • Email address

  • Billing address

  • Payment details (processed securely via third-party platforms like Stripe or PayPal)

  • Any other information you send via contact forms, emails, or purchases

Automatically Collected Data:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referral source

  • Time spent on the site

This data is collected via cookies, analytics tools (e.g. Google Analytics), and server logs to help us improve user experience and performance.

3. How We Use Your Information

We use your data to:

  • Process orders and deliver digital products

  • Respond to your inquiries and support requests

  • Improve our website and services

  • Send occasional updates or promotions (only with your consent)

  • Maintain website security and protect against fraud

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

Under the UK GDPR, we process personal data based on:

  • Contractual necessity – to deliver what you purchased

  • Consent – when you opt-in to receive marketing

  • Legal obligation – when required by law

  • Legitimate interest – to operate, analyze, and improve our services

5. Third-Party Services

We use third-party providers to help run our business. These include:

  • Squarespace (website host)

  • Stripe / PayPal (payment processors)

  • Google Analytics (performance tracking)

  • Mailchimp / Email providers (newsletter delivery, where applicable)

These platforms are GDPR-compliant and handle your data according to their own privacy policies.

6. Data Retention

We retain personal data for as long as necessary to:

  • Fulfill your order

  • Comply with legal obligations (e.g., tax records)

  • Resolve disputes

  • Maintain accurate business records

You can request deletion of your data at any time (see Section 8).

7. Cookies

We use cookies and similar tracking technologies to:

  • Analyze site usage

  • Personalize content

  • Improve performance

You can control cookie settings via your browser. Note that disabling cookies may affect your user experience.

8. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to certain processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at rahim@sqspagency.com.

9. Data Security

We take reasonable precautions to protect your personal data, including secure hosting, SSL encryption, and access controls. However, no method of transmission over the Internet is 100% secure.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

12. Contact

For any privacy-related questions or requests, contact:
SQSP Agency
Email: rahim@sqspagency.com